A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

It’s an oldie but a goody. The tech support scam is almost as old as computers and the internet itself. Scammers prey on consumers scam that claims your IP address has been compromised. Now Better ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

Some victims of an alleged computer tech scam are getting some money back.The Federal Trade Commission is beginning to send out refunds totaling more than $1.7 million to victims of the scam, which ...

I have the greatest respect for the men and women behind Apple’s tech support. Despite having one of the toughest jobs in the industry, they’ve always been extremely efficient and courteous in solving ...